Internet, Mobile & Telemetic Banking

Internet, Mobile & Telemetic Banking

To manage your finances at your fingertips and experience the convenience brought by our eBanking and Mobile Banking Service, you can now register with ATM Card or Credit Card via our website. Act now!
Account Service
  • Account Balances and Transaction History Enquiry
  • eStatement and eAdvice Service
  • HKD and Foreign Currency ("FCY") Fund Transfer
  • Time Deposit Placement / Enquiry / Renewal / Withdrawal and Change of Maturity Instruction
  • ePayment - Paying over 600 merchants and utilities bills1,2,3
  • Electronic Bill Presentment and Payment Service - View eBill summary issued by merchants and make payment or donation1,2,3,4
  • Card payment
  • eDeposit - Real-time fund transfer from other local bank account to the Bank's HKD or credit card account
  • Deposit Rates, FCY Exchange Rates and Gold Prices Enquiry
  • Cheque Status Enquiry, Stop Cheque Payment and Cheque Book Requisition
  • Account Opening (Including investment account, statement savings account and time deposit account)
Investment
  • Investment Portfolio Enquiry
  • FCY and Gold Trading
  • Pre-set FCY and Gold Buy / Sell Order
  • Securities Trading (with free SMS order confirmation service)
  • eIPO and Financing
  • Unit Trust Subscription, Switching and Redemption
  • Stock and Unit Trust Monthly Investment Plan
  • Currency-linked and Equity Linked Deposit
  • Foreign Exchange Margin Trading
Remittance
  • Telegraphic Transfer
  • CHATS
  • HK-Macau Instant Remittance
Other Services
  • Overseas ATM Cash Withdrawal Setting
  • Banking Service and Daily Limit Maintenance
  • Update Account List
  • Change of Personal Information
  • Change of Security Mode for Online Securities Trading
Security Device

With the OCBC Wing Hang "Security Device", you can generate a One-Time Security Code as a second verification when performing the below designated online transactions and instructions on our Internet Banking. With the use of "Security Device", you can enjoy a higher degree of protection and security for your online transactions

  • e-Cheque Issuance
  • Fund Transfer to Non-Registered Third Party Account (includes OCBC Wing Hang and Other Bank Account Transfer, Telegraphic Transfer, CHATS and HK-Macau Instant Remittance)
  • Register Transfer Account
  • Payment/Donation to Non-Registered Merchant Bills
  • Change Setting for Overseas ATM cash withdrawal
  • Change Setting for Daily Transaction Limits Online

How to get started

  1. Maintain a valid eBanking account
  2. Keep valid mobile phone number in bank record
  3. Apply to the Bank for the Security Device*
  4. Activate the Security Device upon receipt
  5. Set up daily transaction limit (if needed)
  6. Use the Security Device to generate a One-Time Security Code when performing designated online transactions or instructions

Relish hundred percent security protection

We have adopted a universal encryption standard, 128-bit Secure Sockets Layer (SSL), for Internet message transmission and Triple Data Encryption Standard (3DES) for electronic banking services. Two-factor authentication further protects you from fraud and increases the security when you conduct designated transactions via Internet Banking. Our Personal eBanking provides you with the most confidentiality and keeps your personal information out of reach from others.

For more security information about Internet Banking/Mobile Banking and Telematic Banking, please refer to our Security Tips.

Telematic Banking Services

Enquiry Hotline
+852 2815 5211

User Guide
Telematic Stock Trade Service

Enquiry Hotline
+852 2383 2992

Trade Hotline
+852 2333 6988

User Guide

Ways to Apply

OCBC Internet banking
Register via our Website
OCBC Wing Hang branch
Visit any of our branches
Call
Call our hotline
3199 9188

Remarks

  1. Payment to non-registered bills (except "Primary or Secondary Education", "Post-secondary or Specialised Education", "Government or Statutory Organisation" and "Public Utility" category) requires confirming the transaction by two-factor authentication (i.e. a One-Time Security Code generated by your Security Device ). Upon confirmation by two-factor authentication, a Bill Template will be created automatically.
  2. Payment via Bill Template does not require two-factor authentication. The Bank will send a SMS notification to your pre-registered mobile phone number (if any) upon successful payment (except "Primary or Secondary Education", "Post-secondary or Specialised Education", "Government or Statutory Organisation" and "Public Utility" category).
  3. You are advised to conduct regular review and delete unnecessary Bill Template via Internet Banking or Mobile Banking. A Bill Template will be deleted automatically if no payment was conducted for more than 12 months, or the merchant has ceased to be an ePayment merchant or terminated that bill type.
  4. Payment or donation service require applying ePayment Service in advance.