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Travel Insurance Package
Travelon Insurance Services
OCBC Wing Hang Insurance Agency Limited ("OCBC Wing Hang Insurance Agency") is a wholly-owned subsidiary of OCBC Wing Hang Bank Limited ("OCBC Wing Hang").
   
OCBC Wing Hang and OCBC Wing Hang Insurance Agency are registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as insurance agencies and are the authorized insurance agencies of Asia Insurance Co., Ltd. (“Asia Insurance”) for distribution of Travel Insurance Package in the HKSAR. The plan is underwritten by Asia Insurance which is authorized and regulated by the Insurance Authority of the Hong Kong Special Administrative Region (“HKSAR”). Asia Insurance will be responsible for providing your insurance coverage and handling claims under your Plan.
   
The Travel Insurance Package is specially designed to provide all-round protection for you & your family while traveling worldwide.
   
 
Protection Highlights:
From now on, applying online "Travel Insurance Package", you can enjoy 25% premium discount on the Plan.

Protection highlights include:

1.

No excess on any of the benefits is required
2.
Delay for 5 hours or above is covered
3.
Protection for engaging in a sports (except in a professional capacity), including winter sports, scuba diving, water-skiing, rafting, sailing parachuting, rock climbing, bungee jumping etc.
4.
Follow up medical expenses, including Chinese medicine, bone-setting, acupuncture or chiropractic treatments etc.
5.
24-hour global emergency assistance services including emergency medical evacuation and hospital admission deposit guarantee
6.
All accompanying children aged below 18 will enjoy free cover if travelling with his/her parent under family plan
7.
Free Outbound Travel Alert Extension
8.
Optional cover “Cruise Protection” providing different coverage for cruise vacation with 8 additional types of benefits as set out in the Table of Benefits
   
 
Additional Benefits for Annual Travel Plan*:

1.

No limit on the frequency of travel

2.

Cover is on a worldwide basis and is provided up to 90 days for each trip

3.

China Hospital Deposit Guarantee Benefit provides guarantee for the admission deposit to designated hospital in China
For more information on our “Annual Travel Plan”, please visit any branch of OCBC Wing Hang. Our staff welcomes any of your enquiries and to process the application.
* Subject to the maximum benefit limit stated in the Table of Benefits and the general and / or special exclusions and conditions in the policy terms.
   
 
Summary of Cover:

1.

Medical Cover
2.
Hospital and Quarantine Cash Allowance
3.
Intensive Care Unit Allowance
4. 24-Hour Worldwide Emergency Assistance
5. Personal Accident
6. Compassionate Death Cash and Visit
7. Personal Baggage Cover
8. Loss of Personal Money
9. Credit Card Protection
10. Loss of Travel Document and/or Travel Ticket
11. Loss of Home Contents due to Burglary
12. Personal Liability
13. Travel Delay
14. Baggage Delay Allowance
15. Cancellation of Trip
16. Curtailment of Trip
17. Missed Event Cover
18. Unauthorized Use of Lost Credit Card
19. Rental Vehicle Excess
20. Missed Connection
21. Aircraft Hijack
22. Home Return Protection
23. Golfing ‘Hole in One’
24. Overbooking
25. Trauma Counselling
26. China Hospital Deposit Guarantee Benefit
** OPTIONAL BENEFIT (not applicable to Annual Travel Plan)
Cruise Protection – Additional Premium
a. Cruise Cancellation due to Travel Delay
b. Cruise Tour Interruption Cover
c. Failure to Board the Cruise Ship
d. Shore Excursion Cancellation Allowance
e. Satellite Phone on the Cruise Ship
f. Damage of Evening Wear for Formal Dinner on Cruise Ship
g. Pet Care Cover
h. Park and Fly Cover
For more Benefits information, please click here.
   
  Premium Levy payable to the Insurance Authority (“IA”) by policyholders has been imposed on relevant policy at the applicable rate and would be collected through insurance companies. For further information, please visit www.asiainsurance.hk or www.ia.org.hk. Asia Insurance will settle the Premium Levy on behalf of the policyholder of “Travel Insurance Package” to IA. For further information, please click here for details.
   
  The above information is for reference only. Please refer to the insurance policy for terms and conditions. Where there is any discrepancy or inconsistency between the above information and the terms and conditions of the insurance policy, the latter shall prevail.
   
  The product is a product of insurance company or insurer but not OCBC Wing Hang or OCBC Wing Hang Insurance Agency.
   
  In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between the OCBC Wing Hang, OCBC Wing Hang Insurance Agency and the customer out of the selling process or processing of the related transaction, OCBC Wing Hang and OCBC Wing Hang Insurance Agency are required to enter into a Financial Dispute Resolution Scheme process with the customer; however any dispute over the contractual terms of the product should be resolved directly between Asia Insurance and the customer.
   
 
For more information on our “Travel Insurance Package”, please visit any branches of OCBC Wing Hang or contact per the below.: -
For Policy Coverage Enquiries 3606 9960(Asia Insurance)
2272 8893(OCBC Wing Hang Insurance Agency)
2854 1103(OCBC Wing Hang Insurance Agency Fax Hotline)
enquiry@ocbcwhins.com(OCBC Wing Hang Agency Email)
For Claims Enquiries 3606 9196(Asia Insurance)
Hotline Office Hours Monday to Friday 9:00am - 1:00pm, 2:00pm - 5:30pm (except Public Holidays)
   
 
   
 

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